Subscriptions

  • How do I create a subscription?

    Go to relevant product we have made eligible for subscription and select SUBSCRIBE & SAVE Choose how many days you would like in between each order Add to cart Go to check out and choose to pay - you will be taken to our subscription payment section where you can also pay for non-subscription...

  • What frequency should I order my food?

    Work out how much you will feed your dog per day in grams Then divide that in to the weight of food you wish to order. Example 1. Dry Food Buying 12kg bag = 12,000 grams Feeding = 200 grams per day > 12,000 / 200 = Order every 60 days Example 2. Tinned Food Buying 10 no 6 packs = 60 tins F...

  • How to manage your subscription

    You have full control over your subscription within your portal on our website by just signing into your account page. Sign into your Account - https://www.pawsinpadstow.co.uk/account/login Go to your Account page - https://www.pawsinpadstow.co.uk/account Click on Manage Subscriptions link in Ac...

  • How do I add more products to my subscription?

    Adding a product to your existing subscription is really easy. Sign in to your account associated with your current subscription Navigate to the product page you wish to add Choose the desired product variant and quantity Choose 'Subscribe & Save' option Click the Add to Existing Subscriptio...

  • I can't sign in to manage my subscription

    You must create an account before you can manage your subscription. Creating a subscription does not create an account for you... they are 2 different things. The same email address for your subscription orders must be used to match your account and enable subscription management. You can creat...

  • I have too much food, what should I do?

    Sounds like your subscription frequency needs some refinement! First thing to do is check how much you are feeding and adjust your order frequency. This article with help you - What frequency should I order my food? Then log in to your account and change the frequency. This article with help yo...